Carole joined AFL in February 2016, after having developed a wide range of experience during 42 years service within the Financial Services in a banking organisation and mortgage servicing company.
She has always enjoyed working with customers and built long lasting relationships with them to achieve their ultimate goals. However, these roles have now become less personal over the course of time focusing more on service level agreements than the customers themselves. Therefore the decision was made to join AFL who are far more client orientated.
Carole is fully Cemap qualified in addition to having achieved awards for Excellent Customer Service, which is at the forefront of all her interactions with both clients and colleagues, treating them as she would want to be treated herself.
When time allows within Carole's spare time, she enjoys walking in the Suffolk Countryside and keeping fit, along with socialising with friends.
Tel: 01284 812 856